Shipping Policy
Sun Bum organizes its rules on processing, delivery, and tracking in the following sections. This page applies specifically to sunbump.shop.
Our approach at Sun Bum to processing and transit
The following processing and transit guidance applies to the Sun Bum storefront at sunbump.shop. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Our approach at Sun Bum to returns after delivery
Customers using sunbump.shop can rely on the following Sun Bum guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Sun Bum also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
What Sun Bum customers should know about tracking and addresses
For purchases made through sunbump.shop, Sun Bum applies the following guidance on tracking and addresses. As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
Details from Sun Bum on delivery area
For Sun Bum customers at sunbump.shop, this section explains delivery area. Our delivery area is limited to addresses within the United States. Standard shipping is free.
Sun Bum: delivery issues
Sun Bum publishes this delivery issues guidance for customers using sunbump.shop. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@Sunbump.shop or 5168507682. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Merchant Information
Business name: Sun Bum
Brand name: Sun Bum
Email: Support@Sunbump.shop
Phone: 5168507682
Physical address: 125 N Massachusetts Ave, Atlantic City, New Jersey, 08401, United States